Frequently Asked Questions
Everything you need to know about bringing a taste of Columbia home.
How do you ensure the freshness of food items during shipping?
All perishable items, including our signature meats and cheeses, are shipped in insulated coolers with gel ice packs via expedited shipping to maintain peak quality and safety.
Can I purchase Columbia Restaurant gift cards online?
Yes, we offer both physical gift cards sent by mail and e-gift cards delivered instantly via email. These are valid at all Columbia Restaurant locations and our online gift shop.
What is the return policy for non-perishable merchandise?
We accept returns on unopened non-perishable items, such as cookbooks and ceramics, within 30 days of purchase. Please note that food items cannot be returned due to health safety regulations.
Do you ship your world-famous '1905' Salad® Dressing nationwide?
Absolutely! Our legendary dressing is bottled and available for shipping to all 50 states, so you can enjoy the Columbia experience wherever you are.
How can I track my order status?
Once your order is processed, you will receive a confirmation email containing a tracking number. You can use this number on our carrier's website to monitor your delivery progress.
Are your ceramic sangria pitchers dishwasher safe?
Our hand-painted ceramic pitchers are authentic Spanish imports; to preserve their vibrant colors and glaze, we recommend hand washing only.